There was also a door mat and a couple nails in the wall when I moved in that I got charged fir removal along with garbage, even know I definitely didnt leave garbage. On my rental agreement, the original landlord listed that the blinds were all broken, but I got charged gif broken blinds. The new owners unfortunately had Utopia manage the property. I had a private landlord that sold the property.
We can't afford to have a big business steal from us. My family owns one property and my parents are both retired. The last time I went to their office, I waited well over an hour just to talk to someone to address this issue. They don't answer calls, texts, emails, or voice messages.
After confronting them with the evidence, to which they admitted and agreed was an error on their part, they agreed to refund us the money (earlier this month- January 2023) in exchange for my removing a negative review I left on ******* We were told we would hear back about the refund within less than 2 business days, but still nothing. After a couple of months, it seemed that they were looking for any excuse to collect money from us in addition to the agreed upon monthly fee so we decided to terminate our contract with then in December 2022 after withholding maintenance fees for dispatching a service technician for a so called tenant emergency, it was later determined that the dispatch was unnecessary as there was no actual emergency. They were fine at first and very responsive.
We signed up with this company in October 2022. I have already contacted Fair Housing and will now have legal council. I am definitely starting a petition regarding this silly (3 times the rent) requirement for Section 8 tenants! This will definitely end up in a court of law. Why does this make employees feel uncomfortable? I called back 3 times.no answers on the firest two calls.someone answered on the third call, but immediately threw me back in the queue! This is unacceptable and I'm not the type of person who gets discouraged and goes away. She threw my call back in queue without notice and the next thing I knew, I was in someone's voicemail! She tried to lie and tell me that they didn't have a corporate office. I don't know why that changed her attitude towards me because I wasn't reporting her.I wanted to speak with someone with a little more authority than she had, about the income requirement. So my issue then became, if I'm disabled, have a decent income, 644 credit (they require about 625), no evictions, great rental history on paper, and the rent is locked and guaranteed, why would a section 8 tenant be required to make 3 times the **** rent? If I had income that totaled 3 times the rent, why the h*** would I need rental assistance? I retired from my job at Regional Transit due to my disability, have been working all of my adult life, and never looked for a handout.and now that I actually need help, I'm getting shafted! I asked her for the phone number to corporate and she became really nasty. I asked her if they do in fact accept Section 8, would I still be required to make 3 times the rent, she said yes. She proceeded to tell me to read the requirements carefully, which I had already. The female that answered my call was beyond rude! I called to find out if they would accept my voucher, and she said yes, all of their properties do. Today, approximately 11:21 am, I called the ********* office to inquire about a property's requirements.
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